1. Ideas for resolving In Character (IC) conflict in ways that progress RP.
      • Conflict is going to happen, the majority of all great RP storylines are based on healthy relevant conflict.  However, there may be times when conflict presented is either unhealthy or not conducive to your character.  In this event here are a couple of tips on how to resolve unwanted IC conflict.
        • Find a way to deflect the conflict, we’re all storytellers and chances are the person(s) presenting conflict are telling their own story.  Take the time to talk with the character(s), get an idea of who they are and what they want.  This can help to ease tensions.
        • Tactfully remove yourself from situations where conflict is unwanted.  Find an RP relevant reason to detach yourself from scenarios. Excusing yourself for a cigarette or a bathroom break would be a good example of how to step away. 
        • IF you find yourself in a situation where conflict is unavoidable (kidnapping, robbery, etc), play along.  It’s ok to lose, live to RP another day.
        • After a situation has resolved itself, reach out to the members involved, and communicate your feelings against the interaction.
  2. Ideas for resolving conflict Out Of Character (OOC) in ways that progress RP.
      • As with IC conflict as stated previously, OOC conflict is bound to happen at some point in time.  If you find yourself in a position where OOC conflict is present either due to IC interactions and or just differences of opinions and or personalities, use some of the below options to help work through and hopefully find a resolution.
        • Always be willing to detach yourself from the scenario and apply an unbiased opinion to the events.
        • Invite the conflicting member to have a chat, talk about what went right, what went wrong, and how to improve on BOTH sides.
          • Talk through the scenario as seen from your perspective and clearly state your motives, invite the opposing party to do the same.  NOTE: Ensure you take a non-hostile tone when communicating.
  3. What to do if you’re worried IC conflict is indicative of OOC conflict.
      • In regard to RP, it’s only natural for emotions to at times run high, which could potentially lead to OOC conflict that could potentially impact IC RP.  In the event, this occurs below are a couple of troubleshooting steps to keep in mind.
        • Push pause and take a step back to analyze the situation, ask yourself.
          • What negative OOC interactions have I had with the opposing party?
          • In what ways is the IC conflict tied to negative OOC instances?
          • Is there a clear correlation between IC and OOC interactions that would indicate a negative bias?
        • Utilize the community, ask for input from the broader group.  Don’t be afraid to ask fellow RPers about interactions with the party in question, communicate, and compare interactions. Make sure to keep the discussion in a constructive format and refrain from attacking the other RP’er
        • Approach incidents from an unbiased perspective, lay out the facts as they are seen, and ask yourself “Does this make sense?”
        • COMMUNICATION, COMMUNICATION, COMMUNICATION!  Reach out to the community member in question and effectively communicate the issue.
  4. When to open a ticket.
    • The PRC admin team openly invites all community members to utilize its ticketing process for all support-related issues (technical and or conflict).  However, given the day-to-day roles and responsibilities of the admin team, direct conversation between the involved parties first is recommended but not required.  Sometimes it is just a simple misunderstanding of the situation that can be resolved very quickly. Below are some examples of when you open a support ticket.
      • Technical
        • All quick fixes as outlined within the FAQ have failed and the broader community is unable to aid in tech issues.
          • NOTE: In this event, it would be more than helpful for the end-user to be able to provide a bulleted list of troubleshooting steps they have taken in advance in order to better posture the admin team to help.
      • Conflict
        • You are witness to and or victim of derogatory and or predatory behavior such as but not limited to:
          • Racism, Sexism, Sexual Harassment and or Solicitation, Overly Vulgar Interactions, Homophobia, and Religious Persecution. 
          • The conflicting party is unwilling to communicate with the OOC to solve issues either from IC and or community origins.